Cancellation and Refund Policy

This policy explains how subscriptions, cancellations, and refunds work for the services provided by Local Station LLC ("Local Station," "we," "us"). It forms part of our Terms of Service.

1. Subscriptions and renewal

Local Station is a month-to-month subscription with no long-term contract. Your subscription renews automatically at the start of each billing period and continues until you cancel. Payments are processed by Stripe.

2. How to cancel

You may cancel at any time by emailing hello@localstation.tv (or through your account, where available). When you cancel, your subscription remains active through the end of the current billing period and is not renewed for the next one. You will not be charged again after cancellation takes effect.

3. First-month money-back guarantee

We offer a 30-day money-back guarantee on your first month. If you are not satisfied, contact us within 30 days of your first payment and we will refund that first month's subscription fee in full.

4. Refunds after the first month

Outside the first-month guarantee, monthly subscription fees are generally non-refundable, and we do not provide prorated refunds for partial billing periods after cancellation. We may make exceptions at our discretion or where required by law.

5. How refunds are issued

Approved refunds are issued to the original payment method through Stripe. Refunds typically appear within 5–10 business days, depending on your bank or card issuer.

6. Contact

Questions about cancellations or refunds? Email hello@localstation.tv. Local Station LLC is based in Denver, Colorado.